The procurement playbook: 7 Steps to source ethical promotional merchandise

In 2025, the marketplace has become very socially conscious, pressuring businesses to follow ethical sourcing protocols regarding promotional merchandise. Employees, investors, and consumers, every party now demands transparency, pushing brands to uphold supply chain accountability, environmental sustainability, and fair labor practices. 

These expectations led to procurement teams encountering specific challenges: How to source high-quality promotional merchandise while guaranteeing brand alignment, ethical compliance, and cost efficiency? The key to such a question is taking a proactive and structured approach to ethical procurement that is beyond simple surface checks and goes into the depth of supply chain integrity.

This playbook outlines the 7 actionable phases to source ethical swag. So, whether you are a sustainability officer, brand manager, or procurement specialist, these strategies correspond to responsible sourcing decisions without compromising on quality or efficiency.

Why ethical procurement matters

Before we learn the steps, let’s understand why ethical sourcing is essential at this point:

Consumer demand: As per Nielsen reports, 73% of global consumers are keen to change their purchase habits to lower their environmental impact.

Brand reputation: Brands linked to pollution or sweatshops often face PR crises or boycotts, for instance, the fast fashion scandals.

Regulatory pressure: Laws like Australia’s Modern Slavery Act (2018) require companies to regularly report on their supply chain risks.

Employee & investor expectations: Top talents and ESG-focused investors favor ethically aligned brands.

Keeping these stakes in mind, let’s delve into the 7-step framework for ethical promotional procurement.

Step 1: Supply chain mapping – Tracing materials from source to delivery

The first phase of ethical procurement starts with supply chain mapping, a process of tracking raw materials from their origin to the ultimate finished product. Promotional merchandise, such as tech accessories, branded apparel, and drinkware, involves several suppliers across different locations, thereby increasing the likelihood of unethical practices.

Key actions:

  1. Determine all the supply chain tiers
  • Tier 1 – Direct suppliers – Factories producing the products.
  • Tier 2 – Sub-suppliers – Providers of raw materials, such as plastic manufacturers, cotton farms, etc.
  1. Demand transparency
  • Suppliers must disclose all subcontractors ‘ information and material sources.
  • Use digital passports (like TextileGenesis for fabrics) or blockchain for real-time tracking.
  1. Conduct on-site visits
  • Prioritise high-risk regions, such as factories in China.
  • Partner with third-party auditors to scrutinise working conditions.

If needed, companies like Fresh Promotions leverage supply chain mapping to examine sustainable material sourcing and fair labor environments, warranting consistent compliance with global ethical guidelines.

Step 2: Compliance checklist – Meeting Australian Modern Slavery Act criteria

The Modern Slavery Act (2018) of Australia mandates businesses of over $100 million annual revenue to report on risks of child labor, forced labor, and exploitative practices, if any, in their supply chains. Smaller businesses are also advised to comply with these protocols to future-proof their operations.

Core compliance requirements:

  • Publicly file an annual modern slavery statement.
  • The risk assessment report should outline the mitigation and evaluation of modern slavery.
  • Due diligence processes should cover contract clauses, training, and supplier audits.
  • Supplier engagement strategy should prioritize high-risk suppliers and craft remediation plans.
  • Governance and accountability involve board-approved statements, continuous monitoring, and clear responsibility.

Brands can follow this checklist as a compliance and risk management guide for essential high-risk procurement.

Pro tip: Fresh Promotions offers a pre-screened supplier network to reduce compliance complexities for brands.

Step 3: Vendor scorecard – Weighted criteria for ethical procurement

Every supplier has different terms and conditions. However, a vendor scorecard can help procurement teams assess suppliers better based on logistics, quality, and ethics.

Sample scorecard structure

 

Criterion  Weight Metrics
Ethical sourcing 30% Certifications, traceability, slavery statement, and audits
Quality  25% Materials, product durability, defect rate
Logistics & cost 20% Cost efficiency, lead time, on-time delivery, and packaging waste
Innovation  10% Supplier flexibility, customer choice, and creative concepts
Sustainability  15% Use of eco/recycled materials, carbon footprint

 

Ethics: Emphasise certifications, transparency, audit results, and modern slavery remediation plans.

Quality and sustainability: PPAP processes, ISO or Sedex-level oversight, seek recyclables.

Logistics: On-time and cost factor into supplier dependability.

Innovation: Less quantity and ethically sourced products are distinct, useful for campaigns.

So, when crafting a weighted system, ensure that it aligns with your brand’s identity, message, and promotional campaign priorities.

Step 4: Prioritize sustainable materials

The promotional products industry is rapidly moving towards eco-conscious alternatives, including:

  • Solar-powered tech gadgets
  • Recycled fabrics for apparel
  • Biodegradable plastics or bamboo for drinkware

Moreover, a Nielsen report in 2023 found that 66% of consumers are willing to spend more on sustainable products, giving ethical sourcing an edge in the market.

Step 5: Partner with certified suppliers

Find suppliers with authentic and recognized certifications or licenses, such as:

  • Fair Trade Certification – Guarantees safe labor and fair wage conditions.
  • Sedex/SMETA – Audits ethical trade practices.
  • B Corp – Meets environmental or high social standards.
  • GOTS (Global Organic Textile Standard) – Ensures organic fabric sourcing.

Certified and valid vendors minimize compliance risks while enhancing brand reputation.

Step 6: Annotated case study – Transforming sourcing practices

Telstra, in its FY 2024 Modern Slavery Statement, shared a distinct example:

“In FY2024, we undertook a site audit on Telstra’s primary promotional merchandise supplier…. Recognized the heightened risk of labor exploitation….. The supplier was willing to improve treatment of workers in line with Telstra’s Supplier Code of Conduct.”

Notable finds:

  • On-site follow-up guaranteed real-world compliance.
  • Risk-based auditing applied questionnaires to tag high-risk suppliers.
  • Vendor partnership, a collaborative approach by Telstra, leading to labor improvements.

Telstra’s approach confirms ethical sourcing practices as feasible and impactful.

Step 7: Continuous monitoring & improvement

Ethical procurement is not a one-time thing; it is a process. So, brands should adopt systems for continuous monitoring:

  • Real-time KPIs linked to your scorecard.
  • Periodic supplier audits through dashboards to track execution and compliance.
  • Annual report updates, including sustainability metrics and modern slavery statements.
  • Innovations & sentiment tracking help evaluate stakeholder and consumer perceptions.

These 7 phases ensure transparency, innovative goals, and evolving practices.

Last words

Procuring ethical promotional products is now essential for a brand’s compliance, long-term profitability, and consumer trust. Following the above framework can support businesses in building a responsible procurement strategy. Furthermore, for brands in need of expert guidance, Fresh Promotions provides end-to-end ethical sourcing solutions so that your swag fits with global sustainability protocols.

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